Privacy Policy

 

8am - 5pm Pacific Time 800 / 510-7478




Information Collection and Use
R.W. & Able, Inc. / RodDoors is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Add to Mail List/Guest Book
When a Mail List sign-up or Guest Book is available, you are required only to give your e-mail address — all other information is optional. This information is used to contact you about the services on our site for which you have expressed interest. You will only be added to our mailing list if you request to be added. You must include your mailing address if requesting any literature made available through this web site.

Mail/Fax Orders
We request information from you on our order form. You must provide contact information (name, e-mail address, shipping address, etc.) and credit card information. This information is used for billing purposes and to fill your order. If we have trouble processing an order, this contact information is used to get in touch with you.

Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside credit card processing company to bill users for goods and services. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

Links
This web site may contain links to other sites. Please be aware that Image Group, Inc. is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Surveys & Contests
From time-to-time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Tell-A-Friend
If a user elects to use a referral service we may offer for informing a friend about our site, we ask for the friend's name and e-mail address. R.W. & Able, Inc. will automatically send the friend a one-time e-mail inviting them to visit the site. R.W. & Able, Inc. stores this information for the sole purpose of sending the one-time e-mail. The friend may contact R.W. & Able, Inc. at sales@roddoors.com to request removal of this information from its database.

Security
This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, the information is protected both on-line and off-line.

When our credit card processing service asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry--SSL. While on a secure page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

We also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices, are reminded about the importance we place on privacy, and shown what they can do to ensure that our customers' information is protected.

If you have any questions about the security at our web site, you can send an e-mail to: sales@roddoors.com.

Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information.

Users who wish to NOT receive promotional materials from us or our partners may opt-out of receiving these communications by replying to the e-mail and typing UNSUBSCRIBE in the subject line in the e-mail or by e-mailing us at sales@roddoors.com.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Please e-mail us with your comments or questions
sales@roddoors.com